How can I request to freeze my trading account online access?

• Related Articles

• What is the voluntary freezing of online access?

  Voluntary freezing is a process where clients can request to temporarily block or freeze their online access to their trading accounts due to suspicious activities or personal reasons.

• How can I unfreeze my online access?

  Log in to the mobile application or web and request to unfreeze. Authenticate yourself by entering your Demat account details, Trading ID/Login ID, PAN, and Date of Birth. An OTP will be sent to your registered email and mobile number. Upon ...

• What is the procedure for freezing my online access?

  Log in to the mobile application or web using 2-factor authentication. Submit your freeze request. Upon receipt, your online access will be frozen, and all pending orders will be cancelled. A notification will be sent to your registered mobile number ...

• How long would it take to freeze my account?

  Your account’s online access will be revoked instantly ( under 15 minutes ). Next time you attempt to log-in, you’ll be prompted to unfreeze the account by providing necessary details.

• What is the timeframe for closing my trading account?

  Upon submitting the e-closure request, your trading account will be closed within T+2 days, with T representing trading days. However, it's important to note that the closure can proceed only If there is no negative balance. All positions must be ...