What is the voluntary freezing of online access?

• Related Articles

• What is the procedure for freezing my online access?

  Log in to the mobile application or web using 2-factor authentication. Submit your freeze request. Upon receipt, your online access will be frozen, and all pending orders will be cancelled. A notification will be sent to your registered mobile number ...

• Does freezing my online access mark my Unique Client Code (UCC) as inactive?

  No, the request for freezing/blocking does not mark your UCC as inactive in the Exchange records.

• How can I unfreeze my online access?

  Log in to the mobile application or web and request to unfreeze. Authenticate yourself by entering your Demat account details, Trading ID/Login ID, PAN, and Date of Birth. An OTP will be sent to your registered email and mobile number. Upon ...

• Why is the voluntary freezing option available?

  This option is provided to enhance the security of your trading account and comply with SEBI and Exchange circulars that mandate trading members to offer such facilities.

• Can I place orders after my online access is frozen?

  Yes, you can still place orders through alternate channels such as call and trade.